Sharma will drive strategic technological innovations, elevating customer experience and business growth
01st October 2024: FNP (Ferns N Petals), Indiaʼs largest and most trusted gifting platform, proudly announces the appointment of Gaurav Sharma as its new Chief Technology Officer (CTO).
With over two decades of distinguished experience in the technology sector, Sharma will be responsible for overseeing the companyʼs tech infrastructure, driving innovation, and delivering world-class digital experiences for FNPʼs diverse and expanding global customer base.
As CTO, Sharma will lead FNPʼs technological roadmap, integrating advanced systems and AI-driven solutions aimed at personalizing the gifting experience, enhancing operational efficiency, and setting new standards in customer satisfaction. His appointment aligns with FNPʼs long-term vision of transforming the gifting landscape through cutting-edge technology, ensuring that every interaction with the brand is seamless, memorable, and impactful.
Pawan Gadia, Global CEO & Director, FNP, expressed his confidence in Sharmaʼs leadership, stating,
“At FNP, technology has always been a critical enabler of our growth and customer engagement strategies. Gauravʼs deep expertise in scaling tech platforms and his strategic insight into evolving digital trends make him the ideal leader to propel FNPʼs innovation agenda forward. We are thrilled to have him onboard and are confident that his vision will further solidify our position as an industry pioneer, driving our digital transformation and enhancing customer delight across all touchpoints.ˮ
Reflecting on his new role, Gaurav Sharma, Chief Technology Officer, FNP, said,
“It is an honor to join FNP at such a pivotal moment in its growth journey. The companyʼs commitment to using technology as a force for good in the gifting industry is truly inspiring. I firmly believe that robust technology is the foundation of exceptional customer experiences. Together with the talented team at FNP, I look forward to pushing the boundaries of innovation, building cutting-edge digital solutions, and continuing to redefine what it means to create meaningful gifting experiences in todayʼs rapidly evolving marketplace.ˮ
An alumnus of IIT Kanpur, where he graduated in Computer Science, Sharma has consistently demonstrated a commitment to driving business growth through purposeful innovation.
Prior to joining FNP, he was the Head of Engineering at online-gaming platform, Zupee. His illustrious career also included serving as the Senior Vice President of Engineering at Nykaa, where he built the technology team from the ground up, growing it from a handful of members to a robust force of 300. Under his leadership, Nykaa scaled its platform significantly, playing a pivotal role in its successful growth trajectory right through to its IPO.
In addition to his leadership at Nykaa, Sharma had previously held key positions at renowned organizations like Info Edge and Microsoft, further establishing his expertise in driving technological innovation.
