November 8, 2024
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Microsoft Global Outrage explained: Crowdstrike, the Blue Screen of Death, and Viral Memes

On Friday, Microsoft faced a widespread global outrage, leading to disruptions across multiple services and leading users experiencing the notorious “Blue Screen of Death”.

What does it mean?

The Blue Screen of Death, or BSOD, is a critical error screen on Windows PCs that stops all operations and displays an error message. This occurs when the system encounters a severe issue, often leading to a potential data loss and an unexpected restart.

Impact:

Microsoft’s outrage had a calamitous global impact, toppling operations in various sectors and platforms like Microsoft 365, Azure, Amazon Web Services, as well as social media sites like Instagram and eBay. Sectors from supermarkets experiencing payment processing issues to broadcasting channels like Sky News experiencing difficulties to go live. The issue has also grounded flights from airlines including Delta, United and American Airlines in the U.S., as well as IndiGo in India.

On Saturday, Microsoft claimed that this affected over 8.5 million Windows devices, a little less than 1% of all Windows machines. While the percentage was small, the domino effect was disastous across the globe.

What actually happened?

This IT breakdown was primarily related to Crowdstrike, a well-known cybersecurity firm, and its Falcon Sensor software is designed to protect systems from cyberattacks.

On Thursday, Crowdstrike warned global users about a bug linked to the Falcon Sensor that was causing Windows systems to crash with BSOD errors. Despite rolling back the update, many machines unfortunately remained affected.

“Symptoms include hosts experiencing a bugcheck\blue screen error related to the Falcon Sensor. Our Engineering teams are actively working to resolve this issue and there is no need to open a support ticket.” Crowdstrike wrote.

Debate on technological dependence? 

The Chief Justice of India, highlighted some of the drawbacks of technological dependence and cited Microsoft’s outrage of July 19th as a prime example, with his own flight from Delhi to Madurai being nearly cancelled. 

“I am an ardent believer of the benefits of technology and yesterday we saw the adverse effects of technological dependence. After the Microsoft outage, flights all across the country were cancelled,” he said.

A touch of humor:

On a more lighthearted note, the global outrage has also sparked a flood of online memes and jokes trying to make light of the situation and celebrating Friday as the “Happy International Blue Screen Day”. Here are some social media favorites: